For Hewlett-Packard, Toshiba, Dell is recalling 100,000 laptop battery problems, call reporters this morning, Hewlett-Packard, Dell, Toshiba, the two sides on the specific details of the recall, but did not announce the other problems in the Chinese market to the specific number of toshiba pa3384u-1brs battery hp Pavilion dv6000 batteries .
According to foreign media, the U.S. Consumer Product Safety Commission (Consumer Product Safety Commission) Thursday announced the receipt of a number of laptop overheating of the report, including Hewlett-Packard, Dell and Toshiba, the notebook maker is recalling 100,000 laptop Battery. These dell Latitude C640 sony pcga-bp2v battery compaq Aspire 9100 battery factory for the time from 2004 to 2006.
Hewlett-Packard to recall details
Hewlett-Packard said today that regard, the company involved in the above-mentioned issue a total of 74,000 batteries, which have a market in the Asia-Pacific 2000, but not on the Chinese market, Hewlett-Packard specific figures.
Hewlett-Packard pointed out that HP has been present in the http://bpr.hpordercenter.com/SBPR/CN-zh/landingpage.aspx page, announced the battery recall the specific method.
First of all, users need to log on the website of its existence the use of laptop battery problems; and then through the bottom notebook serial number detection of the use of its notebook batteries need replacement; For a replacement, the user needs to Xie Qing own Web site personal information; received in the Hewlett-Packard Information will express to users of the new sony a1012 battery , battery users to receive free delivery and then through the return of the battery. This process usually takes about Chinese users 7-10 working days.
Dell to recall details
For the ibm thinkpad t60 battery, Dell said that the Chinese side, a total of 300 Dell notebook affected, of which the Asia-Pacific need to recall notebook battery for 119. Users can www.dellbatteryprogram.com Web site or call toll-free number 8008580896 understanding of the way back. Reporters learned that the recall process, Dell and Hewlett-Packard more or less similar to the first test is then registered by mail to obtain a new hp PB994A battery.
Toshiba recall details
Toshiba in China this morning have also call the reporter said, the company in its notebook computers with certain Sony battery pack caught fire led to the accident, the use of Toshiba batteries are 14,400. Toshiba, however there is no specific countries and regions, the number of statistics. In the Chinese market, there are two Toshiba notebook using Sony battery problems. Toshiba currently has http://pc.toshiba.com.cn/service/notice/batt200810_index.jsp website related details of the recall. Recall their method is similar to Hewlett-Packard and Dell.
It should be pointed out, however, Dell and Hewlett-Packard did not force the user must return to get a new compaq Aspire 1680 Series after the battery, but the two companies hope that users are able to properly handle the issue of batteries, and they are returned to the best way. Toshiba will require users to replace the old battery pack under the settlement and distribution of the new hp DP399A dell Latitude D800 batteries back to the staff.